# Privacy Policy — Byesh Traders **Effective date:** 30 July 2026 **Last updated:** 30 July 2026 **App:** Byesh Traders (Android package: `com.twelvecommerce.byeshtrader`) **Operator:** Byesh Traders (“we”, “us”, “our”) This Privacy Policy explains how we collect, use, store, and share information when you use the Byesh Traders mobile application (the “App”). By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App. --- ## 1. Who we are Byesh Traders is a wholesale store based in Karachi, Pakistan. The App lets customers browse products, place orders, and optionally continue order confirmation via WhatsApp. **Contact** - Phone: +92 314 3146314 - Email: [ADD YOUR SUPPORT EMAIL] - Address: [ADD YOUR BUSINESS ADDRESS, Karachi, Pakistan] --- ## 2. Information we collect ### 2.1 Information you provide When you place an order or look up an order, you may provide: - Full name - Phone number - Shipping / delivery address - Reference name or other checkout fields configured for the store - Order number (when tracking an order) We do not require you to create an account to browse products or place a guest order. ### 2.2 Order information When you submit an order, we process: - Products ordered, quantities, and prices - Order totals (including shipping and taxes where applicable) - Order status and order number - Branch / location selected for fulfilment (if applicable) ### 2.3 Location information (optional) If you allow location access, the App may use your approximate or precise location to help find the nearest store branch. You can deny or revoke this permission in your device settings. The App still works without location access. ### 2.4 Device and technical information We may automatically collect limited technical data needed to run the App, such as: - Device type and operating system - App version - Basic crash / performance diagnostics (if enabled by the platform) We do not sell your personal information. ### 2.5 Information stored on your device The App may store limited data locally on your device (for example, recent order summaries) to improve your experience. This data stays on your device unless you clear app data or uninstall the App. --- ## 3. How we use your information We use the information above to: - Process and fulfil your orders - Contact you about your order (including via phone or WhatsApp, where you choose to continue) - Show relevant products, prices, and shipping totals - Find a nearby branch when you opt in to location - Improve App reliability and customer support - Comply with legal obligations --- ## 4. How we share information We may share information only as needed to operate the service: ### 4.1 Order processing / platform providers Orders and related customer details may be processed through our ecommerce / widget platform and hosting providers that help us run the App and store order data securely. ### 4.2 WhatsApp If you choose to continue or confirm an order on WhatsApp, your order details and contact information may be shared with WhatsApp (Meta Platforms) according to WhatsApp’s own terms and privacy policy. This only happens when you take that action. ### 4.3 Service providers We may use trusted service providers for hosting, analytics, crash reporting, or communications. They are allowed to use your data only to perform services for us. ### 4.4 Legal requirements We may disclose information if required by law, court order, or to protect our rights, customers, or safety. We do **not** sell personal data to third parties for advertising. --- ## 5. Payments Depending on how your order is completed, payment may be handled offline, via WhatsApp coordination, or through other methods communicated at checkout. We do not store full card numbers in the App unless a payment provider is later integrated and disclosed in an updated policy. --- ## 6. Data retention We keep order and customer information for as long as needed to: - Fulfil orders and provide support - Meet accounting, tax, or legal requirements - Resolve disputes Local order history on your device can be removed by clearing app storage or uninstalling the App. --- ## 7. Data security We take reasonable technical and organisational measures to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. --- ## 8. Children’s privacy The App is intended for general wholesale / retail customers and is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. --- ## 9. Your choices and rights Depending on applicable law, you may request to: - Access the personal information we hold about you - Correct inaccurate information - Delete your information (subject to legal retention needs) - Withdraw location permission in device settings - Stop using the App / uninstall it To make a request, contact us using the details in Section 1. --- ## 10. International transfers Our servers or service providers may process data in Pakistan or other countries. Where data is transferred, we take steps appropriate to protect it in line with this policy. --- ## 11. Third-party links and services The App may open third-party services (for example WhatsApp). Those services are governed by their own privacy policies. We are not responsible for their practices. --- ## 12. Changes to this policy We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App after updates means you accept the revised policy. --- ## 13. Contact us For privacy questions or requests: - **Byesh Traders** - Phone: +92 314 3146314 - Email: [ADD YOUR SUPPORT EMAIL] - Address: [ADD YOUR BUSINESS ADDRESS] --- ## Play Console — Data safety summary (for your reference) Use this when filling Google Play Data safety: | Data type | Collected? | Shared? | Purpose | |-----------|------------|---------|---------| | Name | Yes | Yes (order processing / WhatsApp if user continues) | App functionality, customer support | | Phone number | Yes | Yes (order processing / WhatsApp if user continues) | App functionality, customer support | | Address | Yes | Yes (order fulfilment) | App functionality | | Approximate / precise location | Optional | No (used on-device / to select branch) | App functionality | | Purchase / order history | Yes | Yes (order processing) | App functionality | | Device / crash diagnostics | Possibly | Platform providers only | App functionality, analytics | **Data is encrypted in transit** (HTTPS). **Users can request deletion** by contacting support. **Not sold** for advertising.